Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Sunset crews are already moving. We dispatch Sunset units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Sunset, TX kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Sunset roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Water Damage Repair in Sunset isn't a side service we tacked on — it's the reason the company exists. Full liability coverage and Sunset, TX licensing back every job we take, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Sunset, TX so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Sunset property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Sunset call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Sunset started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later — our Sunset dispatcher will give you an honest read on urgency, not a sales pitch.
We size the Sunset response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Sunset property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Sunset, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Sunset accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Sunset job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
We apply antimicrobial treatment during every Sunset drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every Sunset estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside Sunset, TX means Sunset response times usually beat the national average by a wide margin.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our Sunset team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
Our nearest available Sunset crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

Every Sunset job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Sunset paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Because our equipment is staged inside Sunset, TX, most Sunset calls see a technician on-site within 60 to 90 minutes of the initial call.
Upfront, written pricing is standard on every Sunset job, not an add-on option.
Our Sunset on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our Sunset crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Sunset tech confirms it's safe.
Yes, we regularly respond to commercial and multi-unit losses in Sunset, including retail, restaurants, and office space.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Sunset jobs.
Quick extraction and drying in Sunset significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
We stand behind every Sunset job with a documented dry-standard guarantee and a 30-day callback policy.
See the zip codes and nearby cities listed below — our Sunset crews cover that full radius.
Sunset is our home base, and our reach extends across Sunset, TX through a network of staged equipment and on-call technicians. If your address falls inside or near Sunset, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Sunset, Sunset, TXOne call gets you a Sunset-based team, not a routed national queue.
Call +1-844-578-1604